Brief: Offshore Testing Services Must Reinvent Themselves With Automation

Indian offshore services providers and other vendors globally have traditionally thrived in the testing services market. However, as business technology organizations increasingly look to Agile and DevOps, offshore providers' traditional manual testing services model no longer meets the needs of application development and delivery (AD&D) teams. AD&D teams need much higher levels of automation in order to cope with the growing demand for quality at speed. The solution? Testing automation services. This brief helps AD&D leaders: 1) understand why practices and services that increase the level of test automation make a difference; 2) recognize what offshore testing services providers must offer so that their testing services enable Agile and DevOps; and 3) shares examples of systems integrators that are starting to offer those services in a variety of ways.