Brief: Prepare Your Contract Framework For Multisourcing Engagements

Fluctuations in the global economy, growth in emerging markets, globalization, and technology trends such as digitalization and social, mobile, analytics, and cloud are pushing companies to seek more multisourcing engagements. However, these engagements are creating challenges for technology and business professionals, who must keep pace with changing business priorities and update the way they manage their multisourcing relationships. Most outsourcing contracts today simply ignore multisourcing models, which slows key business processes and jeopardizes overall business goals. More mature companies, however, keep multisourcing engagements at the forefront of their agenda. This brief helps infrastructure and operations (I&O) professionals build the contractual basis for successfully managing their multisourced service environment.