Summary
Infrastructure and operations (I&O) leaders are responsible for deploying, managing, and supporting the devices and software that enable a workforce to successfully serve customers. Today, there's a new tool in the toolbox for empowering workers: devices, software, and services that quantify the health, fitness, mental acuity, timeliness, and collaboration of workers. Many of these products and services are now ready for prime time but require you to wrap them with the appropriate personnel policies due to privacy concerns. Done right, programs that quantify the workforce offer both top- and bottom-line improvements. This report tells you which technologies matter most and how you can get started.
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