Trends Report

Brief: Start Your Videoconferences On Time

October 24th, 2016
Nick Barber, null
Nick Barber
With contributors:
Stephen Powers , Jaclyn Galan , Peter Harrison


Videoconferencing (VC) has become a key tool for firms wishing to break down silos between teams as they change their operating models to become more customer-obsessed. But employees frequently aren't able to get videoconferences started quickly, and the wasted time costs businesses millions of dollars every year in lost productivity. Application development and delivery (AD&D) professionals must understand videoconferencing best practices to give their co-workers tools to save time and drive adoption.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.