Trends Report

Brief: Your Next Portal Should Be An Engagement Workplace

Social, Documents, Mobile, And Transactions Become Imperatives

February 3rd, 2014
Michael Facemire
With contributors:
John Rymer , Nancy Wang


Many organizations face an aging and ineffective existing portal infrastructure. Upgrading will require a very different strategy that will not include anything that looks like an existing portal. A mature and once decidedly unsexy technology, portals (or at least the use case for portals) are hot again. These "engagement workplaces" will combine traditional publishing and employee self-service functionality with enterprise social, document collaboration, and extended transactional capabilities wrapped with pervasive mobile access. And while all of these functions will need to come together in an integrated user experience, they will likely come from different solutions and even different vendors. Read this document to learn about the functional and business requirements for engagement workplaces. A deeper technical analysis with an accompanying framework to drive your technology evaluation criteria will follow.

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