Summary
India is undergoing a digital revolution as firms adopt technologies to improve products and services. IT has always carried tech budgets, as it was solely responsible for scouting, developing, deploying, and managing new tech solutions. In the digital era, business should provide new tech requirements and inputs to IT and lead tech acquisitions with special technology provisions in their budgets. This model has been around for a few years but is still far from mainstream. Having the business carry IT budget will optimize IT costs and improve IT process efficiency — as long as it resists the temptation to add shadow IT. This report shows a snapshot of Forrester’s data on technology budget ownership in India.
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