Case Study: Cynergy Employs Developer-Designers To Harness The Power Of RIAs

With the advent of rich Internet applications (RIAs), Cynergy Systems had to change from a traditional software development house into a service provider that fuses design-house graphical flair with the virtues of traditional software development processes. The resulting process is neither Agile nor traditional processes but a combination of the two, a hybrid approach that spans both design and development disciplines. This approach introduces three key roles: technical lead, user experience (UX) lead, and developer. The people filling these roles work on cross-functional teams that engage directly with the customer. The process follows two phases: a set of milestones focused on design followed by a more traditional Agile delivery phase. The resulting process gives Cynergy improved customer satisfaction and reduces the complexity and confusion often associated with development projects.