Case Study

Case Study: USAA Makes Mobile Remote Deposit A Core Mobile Offering

Mobile Deposit Service Provides Customer Convenience While Cutting Costs

Brad Strothkamp
 and  two contributors
Nov 03, 2011

Summary

In 2009, USAA pioneered mobile remote deposit for its members. Two years later, the mobile deposit service — which is a part of a larger mobile strategy — has exceeded all expectations. The mobile deposit service has seen large-scale adoption and even more importantly has moved deposits away from the more costly mail channel.

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