Summary
Security is an essential component of doing business in today's digital world, and, increasingly, customers will not be willing to hand over their valuable personal information if they believe it will not be properly protected. CISOs must recognize and address this by transforming information security to focus on the needs of the customer. Companies that fail to do so run the risk of losing their customers' trust and business. Now is the time to put customer obsession front-and-center in your security thinking. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).