Trends Report

Collection: The Definitive Guide To Digital Health Experiences

September 11th, 2020

Summary

Leaders at healthcare organizations (HCOs) should use this collection of research on best practices for digital health experiences to inform their own strategies. The pandemic accelerated the business value of digital health as the industry saw massive growth in virtual care usage, but it also left many consumers delaying in-person care due to concerns about cost and safety. Digital health will chip away at the $3.5 trillion in annual US healthcare expenditure by enabling a proactive engagement model around chronic and mental health conditions, reducing avoidable hospital admissions and the use of other high-cost services. HCOs must use digital health experiences to amplify the effectiveness of virtual care, support early detection of deterioration in a condition, and prevent potentially acute events — all of which will improve outcomes and create a better experience for both patients and physicians. Read the recommended research and schedule an inquiry for further help.

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