Trends Report

Companies Adopt Employee Portals, Not Portal Best Practices

January 12th, 2007
Matthew Brown, null
Matthew Brown
With contributors:
Christopher Mines , Jamie Barnett , Connie Moore


The concept of employee portals — internally facing sites that serve workers' information and self-service needs — reached its eighth anniversary by the end of 2006. In the Employee Benefit News/Forrester Research 2006 Benefits Strategy And Technology Study, of 800 benefits executives surveyed, one-third say they currently offer portals to their employees. This overall percentage didn't change much in the past year: Companies of different sizes deploy employee portals at different rates and for different business purposes — but a surprising percentage failed to adopt fundamental best practices around portal sponsorship and governance.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.