Trend Report

Content And Commerce Technology: Traditional Marriage Dynamics Don't Apply Anymore

Options To Support The Integration Of Marketing And Buying Experiences Are Evolving

Mark Grannan
 and  four contributors
Nov 07, 2016

Summary

Technology, marketing, and commerce groups often operating in silos leads to separate technology solutions for brand content and transactions. The resulting fragmented digital presence confuses the customer, is difficult to manage, and leaves revenue on the table. New commerce and content possibilities are emerging where legacy patterns will continue for the next three to five years. AD&D pros must be aware that cloud deployments, headless (API-only) solutions, and operating models expose a new way forward that will shape digital experience strategies.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).