Summary
Forrester clients describe their data governance work as long on effort but limited in success. Clients describe an inability to sustain data governance beyond a project or to show its business value; some feel that it's too bureaucratic. Yet there is strong evidence that competence in data governance leads to both operational efficiency and tangible business outcomes. Top-performing organizations use data for competitive advantage and exploit more internal and external data. Technology doesn't separate top performers from the rest of the pack; data governance and the alignment of data processes and business processes make the difference. This report defines a blueprint to adopt the practices of high performers and craft a successful data governance program to support business performance. This report was originally published on May 20, 2013; Forrester reviews and updates it periodically for continued relevance and accuracy, most recently in December 2014.
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