Summary
The need to become insights driven is universally recognized, but organizations struggle to improve the use of data insights for decision-making that matters. The problem is not data availability or tools but lack of skills to use the tools and the data to drive business outcomes. Technology executives are creating data literacy programs to bridge this gap. These programs must be comprehensive, companywide efforts with executive support, strategic goals, and established metrics. Goals should include basic data awareness, deeper understanding of insights, how to connect insights to decision-making, continued training of experts, and scaling skills across the organization.
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