Trends Report

Data Literacy Matters To Your Company’s Success

Implement A Formal Program To Accelerate Your Journey To An Insights-Driven Business

March 20th, 2023
With contributors:
Aaron Katz , Martha Bennett , Jeremy Vale , Evan Megan , Jen Barton

Summary

The need to become insights driven is universally recognized, but organizations struggle to improve the use of data insights for decision-making that matters. The problem is not data availability or tools but lack of skills to use the tools and the data to drive business outcomes. Technology executives are creating data literacy programs to bridge this gap. These programs must be comprehensive, companywide efforts with executive support, strategic goals, and established metrics. Goals should include basic data awareness, deeper understanding of insights, how to connect insights to decision-making, continued training of experts, and scaling skills across the organization.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.