Design Mobile Security Metrics With Mobile Moments In Mind

Security leaders struggling to demonstrate business value need to incorporate mobile security metrics into their reports. As companies adopt the mobile mind shift, mobile security metrics are often the best way to show natural alignment with the business. This includes customer-related metrics like mobile engagement and revenue generation, as well as employee-related metrics to track mobile moments such as communicating through instant messaging, consuming data insights through mobile dashboards, or submitting an order via tablet while on site with a customer. This is an update of a previously published report titled "Develop Mobile Security Metrics With Forrester's Tech Management Balanced Scorecard"; Forrester reviews and updates it periodically for continued relevance and accuracy.