Summary
It’s essential to craft and measure the right metrics for your cloud strategy, but doing so in business terms is probably unnatural for your technology team. Leading technology organizations use Kaplan and Norton’s Balanced Scorecard (BSC) method, which helps cloud leaders select metrics that demonstrate business value and subsequently helps implement and measure these metrics. This report tells cloud leaders how they can apply the BSC methodology to improve their organization’s cloud computing performance and operational maturity.
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