Best Practice Report

Digital Business Changes How EA Works

EA Must Transform Its Practices To Become Engaged And Remain Relevant

February 9th, 2016
AC
Alex Cullen
With contributors:
Martin Gill , Gordon Barnett , Craig Le Clair , Elizabeth Cullen , Gene Leganza , Nigel Fenwick , Diane Lynch

Summary

Digital businesses focus on digitizing customer experience and operational excellence in support of customer value. To be successful, they must plan and manage these within a cohesive portfolio and strategy-to-execution process. Enterprise architecture (EA), when done right, plays a central role in this process by providing broad, strategic views where necessary and guiding alignment of execution with these views. This report surfaces how leading EA programs change the way they work to engage in their organizations' digital business transformations.

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