Best Practice Report

Drive Information Strategy Performance Management With Capability Models

October 25th, 2016
GL
Gene Leganza
With contributors:
Alex Cullen , Jun Lee , Kara Hartig

Summary

Capability maps have become the prevailing form for modeling business architectures, making capability-based planning effective in mapping organizations' general path forward. Because performance management processes can provide feedback on achieving that forward motion, enterprise architecture (EA) professionals should structure their measurement program around organizational capabilities. This report provides a framework for a capability-based performance management program to track the success of an organization's information strategy. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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