Trends Report

Employee Experience Is Crucial To Success In The Era Of AI, Automation, And Robotics

Driving A Successful Employee Experience Also Drives A Higher RQ

September 16th, 2019
J. P. Gownder, Vice President, Principal Analyst
J. P. Gownder Vice President, Principal Analyst
David Brodeur-Johnson, Principal Analyst
David Brodeur-Johnson Principal Analyst
With contributors:
Pascal Matzke , Craig Le Clair , Emily Stutzman , Peggy Dostie

Summary

Employees often resist when a firm implements AI, automation, and robotics. Many fear losing their job, mistrust their robot colleagues, and worry that if they do embrace the technology, they'll suffer. It doesn't have to be that way. In fact, employees who score high in engagement are quite willing to embrace the changes. This report explains how CIOs can succeed at implementing AI and automation by boosting employee engagement.

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