Best Practice Report

Enhance Your Cybersecurity And Privacy Process To Maximize Business Success

August 6th, 2021


When firms develop new products and services, cybersecurity and privacy are too often treated as a bolt-on or ineffective afterthought. As today’s customers are acutely aware of their privacy rights and hypersensitive to privacy abuses, this poses a huge business risk. To understand the maturity of your firm’s cybersecurity and privacy processes and assess your organization’s cybersecurity and privacy maturity, we suggest completing the maturity assessment tool. This report is for firms that prioritize security and privacy by design (PbD); properly identify, classify, and protect their intellectual property; automate third-party risk monitoring; and integrate customer data requests and breach response.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.