Vision Report

Enterprise Architecture Vision, 2023 To 2027

To Succeed, Focus On Outcome-Based Enterprise Architecture

August 30th, 2022
With contributors:


As organizations become more customer obsessed, the mandate for enterprise architecture (EA) becomes richer and more complex. To see how the work of EA will evolve over the next five years, one must look at leading EA practices today, such as the winners of the Forrester Enterprise Architecture Awards. This report describes how EA teams will continue to shift their value proposition, increase collaboration, and focus on architectures that enable their organizations to be future fit.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.