Trends Report

Equifax Exposed Two Massive Systemic Risks

Flaws In The Data Economy Will Make Future Breaches Even More Frequent And Damaging

December 19th, 2017
With contributors:
Christopher McClean , Elsa Pikulik , Peggy Dostie


In September 2017, Equifax announced a breach of sensitive personal information of 143 million US consumers, as well as consumers in the UK and Canada. The scale and scope of the breach foretell far-ranging fallout, from undermining global identity verification services to widespread fraud and economic stumbling blocks. In this report, we examine the two systemic issues that led to this disaster, provide S&R leaders with practical lessons to prevent a similar breach, examine fundamental changes in conducting business, and frame legal obligations to end these risks.

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