Summary
Retail e-commerce has well over two decades of experience under its belt, so digital retail businesses at all maturity stages have a fairly established set of best practices to follow. This report helps digital business executives to improve their e-commerce business and build a solid foundation for success by tackling challenges with organization, partner relations, omnichannel, analytics, and usability. This report is an update of a previously published report. It has been updated with new data and examples.
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