Trends Report

Five Trends Shaping Intranet And Employee Communication Technologies In 2022 To 2023

Cloud, Communication, And Context Underpin A Major Market Reinvention

May 10th, 2022
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
With contributors:
Andrew Hewitt , Srividya Sridharan , Fayzan Sabri , Jen Barton

Summary

The intranet market has significantly transformed in recent years with the rise of new cloud-native platforms. The five key trends shaping this evolution are the rise of packaged cloud apps; deep focus on personalized employee communications; innovations in analytics, workflows, and communication planning; the rise of digital employee experience and internally focused content strategist roles; and new ways to integrate with essential employee apps and back-end systems. This report helps IT and employee experience (EX) pros understand the market trends as they look to the future and consider adopting new platforms.

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