Summary
Software-as-a-service (SaaS) has finally come of age and is now a staple of the technology landscape at most organizations. As organizations build on the basics of their SaaS sourcing and vendor management (SVM) strategy (policy, due diligence, contract terms, and governance), SVM executives must also look ahead to the emerging trends affecting the SaaS space. This report looks at five major forces in technology and how they will reshape SaaS sourcing: 1) industry specialization; 2) analytics; 3) cloud orchestration; 4) social; and 5) mobile. These five forces will not only affect SaaS sourcing as individual game changers but will also create new opportunities for new business value creation.
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