For Process Modeling, Business Analysts And Developers Are Better Together

The business benefits of an effective deployment of business process management (BPM) have driven many firms to pursue BPM initiatives, and process modeling is always an important part. Organizations are now turning to increasingly complex modeling tools in response to growing regulatory pressures, increasingly complex processes, and finally the demand for clarity around the processes that drive their business. The first decision that needs to be made is who should be in charge of the process modeling itself — something that many firms struggle with. Forrester believes that the most successful BPM projects involve both business and IT, and the process modeling itself should involve both business users and IT developers.