Summary
Enterprise architects are frustrated by a lack of clear business strategy that they can use for alignment; but they are not alone in their frustration. The pace of digital disruption only seems to accelerate and this is giving business front offices fits, but top-line potential is driving them forward with technology innovation anyway — often without any help. This is both spectacular and dangerous, but it gives enterprise architecture (EA) a new role to play in helping its firm become a bigger part of consumers' lives. However, EA is far from ready to provide the help firms need. This report analyzes the problem and recommends approaches to begin evolving enterprise architects from back-office technology strategists to front-office collaborators.
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