Trends Report

Forrester Infographic: Build A Better Bot Management Program

December 2nd, 2019

Summary

Bad bots — software programs that malicious parties create or use to automate their attacks — are prevalent on every website with a login. Scraping and credential stuffing bots are the main concern for most businesses. Not all industries have the same level or preparation for deflecting bots. Only two companies Forrester surveyed limit their bot management to a single customer-facing application. Limit bot management to a single team but make relevant data available to all interested parties.

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