Trends Report

Forrester Infographic: Manufacturing Firms Look Beyond Core IT For Digital Capabilities

December 2nd, 2019
With contributors:
Frederic Giron , Katie Hampton , Sukriti Dangi , Bill Nagel


In April and May of 2019, Forrester surveyed 450 leaders in various manufacturing disciplines across five countries in Asia Pacific to understand their priorities, barriers, and investments. We found that most manufacturers are increasing their IT spending and appear to be doing so to improve efficiency. However, rising customer expectations are forcing manufacturers to also become more customer-obsessed — an attitude that is starting to become evident in where these firms are focusing their tech investments.

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