Essentials Report

Forrester’s Buyer Insights Essential Research, 2024

 and  four contributors
Updated Jan 30, 2025

Summary

B2B organizations often use the same go-to-market approaches they’ve relied on for years. However, buying behaviors change over time, and buyers can exhibit different behaviors depending on the role they play in the purchase process, the potential impact of the purchase, and the type of purchase. Providers that truly understand the behaviors and preferences of their target buyers achieve greater response, engagement, and win rates. This report provides links to six buyer insights reports for specific personas, industries, technology categories, company sizes, purchase sizes, and regions to help B2B organizations develop a clear picture of how their buyers want to buy.

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