Template

Forrester’s Strategic Partnership Assessment Template

Use Forrester’s Template To Score Providers On Six Partnership Qualities

August 14th, 2024
With contributors:
Ashutosh Sharma , Hayden Weatherall , Michael Belden

Summary

IT strategy management leaders or digital leaders with strategic partnership management responsibilities can use Forrester’s Strategic Partnership Assessment Template to identify which technology software and service providers merit the “strategic partner” title and benefits. It includes questions for stakeholders to record their personal experience of a partner and for partner managers to assess the leadership, culture, and processes that make those experiences consistent and reliable. It then summarizes and displays the assessment results in terms of the six key partnership qualities that we describe in other research: service level, client experience, trust, transparency, excellence, and value alignment.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.