Trends Report

Get A Pulse On Your Collaboration Program

Performance Management: The Enterprise Collaboration Playbook

September 11th, 2020
AS
Art Schoeller
With contributors:
Daniel Hong , Hailey Colin , Peter Harrison

Summary

The benefits of collaboration are hard to quantify. With the exception of email and audioconferencing, collaboration hasn't reached the phase where we're wondering what we ever did without it. Application development and delivery (AD&D) professionals at the helm of the collaboration leadership team should read this report to learn how to track the progress of their collaboration programs and tailor their choices of metrics to stakeholder expectations. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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