Too many leaders see their workforce AI deployment as primarily a technology and data exercise. That perception couldn’t be further from the truth: Today’s AI remains intimately tied to human users, whose experience with the technology will be a principal determinant of its success or failure. Framing AI as a tool that builds new opportunities for employees in their jobs, lives, and future careers can help. And designing a human-centric culture of AI to reinforce positive practices, beliefs, and behaviors will drive both employee experience and business success.