Summary
Consumer product strategists in the PC market — PCs, PC peripherals, and software — are missing out on a fertile market opportunity: the home-based business (HBB) segment. Long ignored or treated as a subset of the SMB market, HBBs in fact sit firmly in the consumer market. HBBs wear two hats when buying a PC, taking into account both their personal/household needs and their business needs. And HBBs themselves are run as family businesses, often with a hobby orientation, making technology purchases similar to other consumer household purchases. Consumer product strategists should sell PCs, printers, and particularly software solutions to HBB owners, who are willing to spend money on these kinds of products. Targeting HBBs with a differentiated product proposition will yield additional revenues, as HBBs have unique needs that the market isn't meeting today.
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.