Summary
CIOs across the globe have a great opportunity to digitally transform their firms' business by building a business technology (BT) agenda to deliver targeted customer value faster, better, and cheaper. This agenda will include new technologies and partners that help the business better understand and serve increasingly technology-empowered customers. While many organizations go to Silicon Valley to source these new technologies and partnerships, Forrester also sees other regions, including India, becoming hotbeds of BT innovation. This report showcases 10 emerging Indian vendors that have created innovative business solutions, interaction platforms, digital delivery platforms, and aggregate platforms in recent years. CIOs looking to solidify their technology portfolios will find value in tracking the development of emerging BT players.
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