How To Report

How To Apply Sustainability Communications Accounting To Environmental Claims

Apply A Triage Process To Gauge The Degree Of Rigor Needed, Then Work With Ecosystem Partners To Validate Claims

Ryan Skinner
 and  four contributors
Sep 06, 2022

Summary

Marketers must communicate more and more about environmental performance to consumers, but they do so at the peril of trust-damaging accusations of greenwashing. This report helps marketers apply Forrester’s sustainability communications accounting to their environmental claims. Marketers should establish a process that triages claims by ambition, precedent, and support, then collaborate with ecosystem partners to get environmental communication right.

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