Summary
How application development and delivery professionals serve the business is changing, calling for new delivery methods, organizational models, roles, and processes. The change: App delivery pros must now help business leaders define IT capabilities to drive business strategies and must either create or broker delivery of those capabilities. Providing excellent IT project execution and predictable IT utilities has become table stakes. Three case studies illustrate the paths that app delivery organizations will follow as they make the transition from IT order-takers to business technology (BT) leaders.
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