How UK Employees Feel About COVID-19: A PandemicEX Survey

April 8th, 2020

Summary

COVID-19 is spreading globally, affecting life in more than 200 countries. Our #pandemicEX research project aims to understand how employees are experiencing this. Forrester’s Q1 2020 European PandemicEX Survey revealed the employee experience of 202 UK adults working part or full time during the COVID-19 crisis. With daily announcements of more national disruption, UK workers think the worst is yet to come. But UK workers feel well informed about COVID-19 and trust their business leaders as much as their politicians to keep them up to date. UK businesses have stepped up, with 65% managing crisis communications to their workers; as a result, 60% of workers believe their firms have their well-being at heart. Most firms have shifted at least some workers home, but many lack the necessary tools to do so, and productivity issues worry a third of UK remote workers.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.