Decision Tool

How Well Do You Know Your IT Operating Model?

Use Forrester’s Assessment To Gauge Your Mastery Of Your IT Operating Model

September 6th, 2024
Gordon Barnett, Principal Analyst
Gordon Barnett Principal Analyst
With contributors:
Sam Higgins , Fiona Mark , Elizabeth Cullen , Matthew Guarini , David Morrison , Rachel Birrell

Summary

Maximizing strategic value, identifying issues, and driving transformation require a thorough understanding of your IT operating model. Forrester’s High-Performance IT Operating Model Mastery Assessment helps you evaluate your knowledge of IT’s operating principles and six critical layers: customer, value, capabilities, structure, governance, and leadership. By identifying gaps and focusing on key areas, you can enhance your mastery and achieve better strategic outcomes for your organization.

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