Human-Centric Operating Model Principle Statement Template

Use A Standard Format To Improve Employee Understanding

September 1st, 2023
With contributors:
Matthew Guarini , Michael Kearney , David Morrison , Rachel Birrell


In today’s dynamic business landscape, delivering exceptional stakeholder experiences is crucial if tech executives are to succeed. Defining human-centric operating principles and measurable performance criteria is essential to ensure sustainability, equity, and inclusivity in technology solutions. Traditional IT organizations face numerous challenges, including inadequate innovations and employee morale; they must become principle driven and human-centric to overcome these problems. This template helps tech executives create human-centric principle statements that they can use to reinforce how IT employees’ actions impact the performance of the IT operating model.

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