Hyland Software: A Communications Function Overhaul

January 1st, 2018

Christine Polewarczyk

Summary

Many legacy communications functions are poised for reinvigoration and look to align with content and digital marketing. Hyland repositioned communications as a center of excellence through a combination of restructuring and retraining existing resources. This Select Practice describes how by streamlining its content request/fulfillment process, Hyland increased process efficiency, team morale, the quality of deliverables and external stakeholder satisfaction ratings.

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