Trends Report

Improve Your Enterprise Architecture Capabilities To Drive Outcomes

Clarify Your Approaches For People, Practices, Artifacts, And Engagement

June 28th, 2023
Stéphane Vanrechem , Senior Analyst
Stéphane Vanrechem Senior Analyst
With contributors:
Charles Betz , Paul McKay , Zaklina Ber , Rachel Birrell

Summary

Enterprise architecture (EA) capabilities form the second layer of the Forrester Outcome-Driven Architecture Model. Consisting of people, practices, artifacts, and engagement, they allow architects to deliver value for their organizations. While EA teams have focused on the first three, they have often neglected stakeholder engagement — affecting how their customers perceive them. This report helps EA leaders understand how investing in EA capabilities can empower their EA function, help it run more efficiently and effectively, and elevate engagement.

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