Summary
India’s financial services industry has come a long way from the era of bad debt that plagued it. With their books now in order, banks are better able to invest in growth. To this end, Indian financial services firms intend to make substantial investments in emerging technology. In Forrester’s Priorities Survey, 2023, 46% of Indian business and technology professionals in financial services report that their firms have implemented and are expanding their investments in AI infrastructure — nearly double the global average of 25%. This data snapshot highlights Indian financial services firms’ investments in trending technologies over the next 12 months.
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