Best Practice Report

Inform Your Tech Stack Optimization With Data

August 2nd, 2021
Gene Leganza, null
Gene Leganza
Rich Lane, null
Rich Lane
With contributors:

Summary

Data and analytics power decisions at most enterprises. They can help you understand faults and strengths, direct attention, and/or prioritize efforts. As your technology teams assess vendor technologies and services on current-state effectiveness, efficiency, and risk relative to your peers in the market, multiple categories of data will help power these assessments. This report outlines the types of data required for a successful optimization practice and the tools available to help collect and analyze it.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.