Inquiry Spotlight: IT Asset Life-Cycle Management, Q2 2009

IT asset life-cycle management (ITALM) is a requirement for many goals the modern IT organization is pursuing. Without adequate ITALM tools and processes, key initiatives like moving to informed, process-oriented management, addressing compliance and risk concerns, and driving greater efficiency as budgets shrink won't get far. A mature vendor ecosystem exists to support ITALM efforts. In 2008 and 2009, Forrester's clients have shown the most interest in the best way to choose between those vendors and how to adapt their processes and IT organizations to best leverage these powerful solutions.