Summary
Enterprise social technology vendors have begun to actively position their offerings to meet integration requirements, and the term "social layer," which Forrester originally heard from Socialtext CEO Eugene Lee, has emerged as a description of social technology designed to integrate with a broad IT portfolio. The trend is nascent, and there is still more hype than reality, but real-world success stories are emerging. Content and collaboration professionals will need to understand and evaluate enterprise social offerings to determine how they fit into an overall Information Workplace strategy.
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