Summary
Technology executives should assess their IT operating model before implementing an operating model transformation. Often, technology executives fail to achieve their operating model transformation objectives because they make reactionary decisions without data. Forrester’s tool for assessing 12 dimensions of operating model performance enables you to accurately gauge the performance of your IT operating model. How will this benefit you? You can save time and resources on effective initiatives by aligning your transformation strategies with these dimensions. Our insights allow you to set realistic performance goals and make informed decisions, enabling you to successfully transform.
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