Best Practice Report

Level Up Your Onboarding Practice With An Experience-Based Approach

Move Beyond Compliance To Accelerate The Employee Journey To Full Productivity

May 12th, 2022

Summary

Onboarding is the journey that a new hire takes from the moment they accept a job offer to the day they feel fully ramped up and productive in their new role. Many organizations take a fragmented approach, which results in a disconnected and often negative experience. Intentionally designing the onboarding experience is the key to higher levels of engagement and retention for new hires, in both their first year and beyond.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.