Managing Identities In The Metaverse

The metaverse brings new customer identity and access management (CIAM) and fraud management challenges. While users often want anonymity, especially for gaming and chatrooms, the metaverse can only become a viable channel for higher-risk, higher-value transactions if it establishes a high level of trust. Headset-centric interactions also require new approaches to identity verification, authentication, user authorization, consent, and fraud management. This report covers how the metaverse will address identity management and verification to become a viable channel for businesses and governments.