Data Snapshot

Many Hong Kong Digital Banking Customers Would Revert To Their Old Bank If Their Digital-Only Bank Stops Offering Higher Interest

March 21st, 2022
Tom Mouhsian, Principal Analyst
Tom Mouhsian Principal Analyst
Nancy Lin, null
Nancy Lin
With contributors:
Frederic Giron , Bill Nagel

According to Forrester Analytics data, more than half of online adults in Hong Kong who opened a bank account with a digital or online-only bank in the past six months in order to get a higher interest rate would switch back to their old bank if the digital bank stops offering higher interest. This report provides a snapshot of Forrester’s data on the attitude of online adults in Asia Pacific toward their banking providers.

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