Data Snapshot

Many Hong Kong Digital Banking Customers Would Revert To Their Old Bank If Their Digital-Only Bank Stops Offering Higher Interest

Nancy Lin
 and  two contributors
Mar 21, 2022

Summary

According to Forrester Analytics data, more than half of online adults in Hong Kong who opened a bank account with a digital or online-only bank in the past six months in order to get a higher interest rate would switch back to their old bank if the digital bank stops offering higher interest. This report provides a snapshot of Forrester’s data on the attitude of online adults in Asia Pacific toward their banking providers.

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